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Computer Aided Dispatch/Records Management System Modernization (CAD/RMS)

View Frequently Asked QuestionsIn the spirit of the Department of Public Safety modernization strategy found at Vermont Department of Public Safety Modernization | Department of Public Safety, and following a competitive procurement process, the Department of Public Safety (DPS) recently signed a contract with CrossWind Technologies to transition to their Valcour CAD/RMS.

Working with state, municipal and county agencies, DPS will implement this modern CAD/RMS over the next six to twelve months, beginning in January 2021.  The schedule will be a dynamic process, with agencies working together every step of the way to make sure the transition is as smooth as possible.

Beginning in March 2021, the Valcour Project Team will share monthly project updates. 
Click here to read the latest updates.

DPS hopes to transition all law enforcement agencies in the State of Vermont. The Department of Public Safety will cover the cost of the software and development and basic training; we will begin to pilot the new system in March, 2021.  It will include the current functionality of the Valcour operating system, along with many new enhancements that will continue to be added throughout our relationship with CrossWind.  DPS intends to govern these changes with a single governance board.  The current Valcour Governance Board and the VIBRS Board for Spillman are planning a consolidated merger.

From Lt. Tim Charland Chair, (Current) Valcour Governance Board and Maj. Justin Stedman Chair, (Current) VIBRS Advisory Board:
“The current Valcour/VIBRS governing bodies look forward to implementing a consolidated merger between the Valcour and Spillman agencies and governance boards.  The experiences of both boards will bring together a vast amount of knowledge and understanding of Vermont’s Law Enforcements needs and expectations.   The pain staking, in-depth process to choose the best solution for the State of Vermont identified the Valcour system and we are confident Valcour will provide solutions for all of our expectations related to public safety.  We also look forward to a bright future, working with the Department of Public Safety in this unified effort to bring us together on a singular shared system.”

Click here to read some of the common questions with this RMS migration